ABOUT THE STUDENT FINANCIAL ASSISTANCE SYSTEM

One request.
A connected
campus team.

SFAS brings student loan applications, office reviews, payment updates, and promissory note tracking into one place.

The system organizes the process. Your campus offices review the information and make the decisions.

Meet the offices involved
Students at PHINMA COC studying together
PHINMA CAGAYAN DE ORO COLLEGEStudent support, with a clearer process.

WHAT THE SYSTEM HELPS YOU DO

Less uncertainty.
More useful information.

From registration to follow-up, each part of SFAS is connected to a specific student need.

Register your account

Submit personal, academic, and contact information for CSDL to review.

Check your balance

View the balance record prepared by Assessment before requesting assistance.

Apply for a loan

Explain your circumstances, provide requirements, and propose a payment arrangement.

Follow your review

Check your application’s status and the office handling your request.

Reply to your reviewer

Continue loan conversations started by CSDL, Assessment, COO, or Branch Admin.

Track payment and PN updates

Follow payment confirmation and promissory note tagging as separate updates.

WHO DOES WHAT

The right office
at each step.

Your request may need different reviews. Endorsements determine which office handles the next stage.

See the review process
CS

YOUR FIRST POINT OF REVIEW

CSDL

Reviews registrations and new loan applications. The team can approve within its authority, return a request for corrections, or endorse it to Assessment.

Registration & initial review
AS

BALANCES & LOAN REVIEW

Assessment

Prepares student balances, reviews endorsed applications, and assists with payment arrangements and PN tagging. Requests may be endorsed for further approval.

Balance & PN concerns
AP

FURTHER REVIEW & APPROVAL

COO & Branch Admin

Review applications endorsed to their office. Officers can discuss the request with the student through a conversation linked to the loan.

Endorsed application concerns
CA

PAYMENT CONFIRMATION

Cashier

Verifies payments and updates the payment record. An advance payment can be reflected while the loan continues through review.

Payment verification

THREE DIFFERENT MILESTONES

Know what each
approval means.

Understanding the difference helps you know when to act and which office to approach.

01

Account approval

CSDL has reviewed your registration and you can sign in. Assessment still needs to prepare your balance before you apply.

02

Loan approval

The reviewing office has approved your request. Read the confirmed arrangement and follow the instructions in your account.

03

Payment confirmation

Your payment has been recorded. Continue checking PN tagging and any remaining steps separately.

MAKE YOUR FOLLOW-UP COUNT

Share the details
that help the team help you.

Bring your school ID number, application number if available, and a short description of the concern. For payment questions, include your receipt or SIS reference.

Keep loan conversations together.

If an officer has started a conversation, reply in your student account so the discussion stays connected to the correct application.

Find your support topic